slowbloom is a zero-knowledge journal, which means your entries are locked with a key derived from your password and the server can never read them. That privacy shapes how your account works, especially when it comes to passwords and recovery. This page walks through the parts that matter most.
Your recovery code
When you sign up, slowbloom gives you a recovery code once. Because no one but you holds the key to your entries, this code is the only way back in if you ever forget your password. Our support team cannot reset your password or unlock your journal for you; that's the trade-off that keeps your writing truly private.
Save your recovery code somewhere safe and lasting, like a password manager or a note kept offline. If you lose both your password and your recovery code, your entries cannot be recovered by anyone, including us.
Changing your password
You can change your password any time in Settings. When you do, slowbloom re-wraps your encryption key with the new password behind the scenes, so all of your past entries stay perfectly readable. You won't lose anything by updating your password, and it's a good idea if you ever suspect someone else has learned it.
Unlocking with Face ID or a fingerprint
On supported devices you can turn on biometric unlock in Settings, so reopening slowbloom asks for your fingerprint or face instead of your full password. Your password still works and is always required on a new device — biometrics are a convenience on a device you've already unlocked, not a replacement for the key only you hold.
Deleting your account
If you decide to leave, you can permanently delete your account from Settings. This erases your entries and uploaded images for good.
Deletion is permanent and cannot be undone. There's no trash or grace period, so make sure you've saved anything you want to keep first.
Keeping a copy of your journal
Before deleting, you may want to keep a memento. slowbloom lets you export your flower as an image so you can hold on to the shape your year has taken. See the Data and privacy page for more on what is stored and how.
Related
- Data and privacy — what's encrypted and what isn't
- Terms and Privacy policy